Frequently Asked Questions

What is Tier Pivot?

Tier Pivot is a structured Performance Intelligence process that identifies your greatest performance constraint, assigns a targeted Performance Pivot, and measures meaningful performance movement over a ten-day Performance Intelligence Cycle. The goal is not to label your personality. The goal is to measure performance and document meaningful change.

Why does Tier Pivot use a Baseline and Delta Assessment?

Because Tier Pivot measures performance movement, not just performance.

The Baseline Assessment establishes your Current Performance Fingerprint. The Delta Evaluation measures what changed after implementing your assigned Performance Pivot. Together, they provide the evidence used to create your personalized Performance Intelligence Brief.

Who is Tier Pivot designed for?

Tier Pivot is designed for professionals whose decisions influence people, execution, and business results. Whether you lead an organization, manage operations, direct projects, or own a business, the Performance Intelligence Cycle helps identify where your greatest opportunity for improvement exists.

How long does the process take?

The Performance Intelligence Cycle is completed over approximately ten days.
Your experience includes:

Baseline Assessment
Current Performance Fingerprint
Assigned Performance Pivot
10-day implementation period
Delta Assessment
Personalized Performance Intelligence Brief

What is a Performance Pivot?

A Performance Pivot is a targeted behavioral intervention assigned from your Baseline Assessment results. Each Pivot is selected to address the performance constraint that has the greatest impact on your execution during the Performance Intelligence Cycle.

How is performance measured?

Performance is measured by comparing your Baseline Assessment with your Delta Assessment after implementing your assigned Performance Pivot.

The comparison documents measurable performance movement across the four performance domains and identifies meaningful behavioral change throughout the Performance Intelligence Cycle.

What will I receive?

Every participant receives:

  • Current Performance Fingerprint
  • Assigned Performance Pivot
  • Performance Movement Analysis
  • Personalized Performance Intelligence Brief
  • Executive Performance Summary

How will I know if my performance improved?

Your Performance Intelligence Brief compares your Baseline and Delta Assessments to measure performance movement.

Rather than relying on opinions or observations, your results document measurable changes throughout the Performance Intelligence Cycle and identify where the greatest improvement occurred.

Is my information confidential?

Yes.

Participant information is handled confidentially and used only to administer the Performance Intelligence Cycle and prepare your personalized Performance Intelligence Brief. Individual results are never shared without your permission.

What happens after I receive my Performance Intelligence Brief?

Your Brief concludes your Performance Intelligence Cycle and documents how your performance changed during the implementation period.

Participants may choose to apply what they learned independently or continue developing their performance through future Tier Pivot programs as they become available.